Free delivery on orders over £35**.

UK Mainland only, next working day*, ex.VAT for free delivery.
See our delivery offer for Scottish Highlands and Nortern Ireland.


How do we deliver?

Courier Delivery: We send our packages out with DHL using their Next Working Day Delivery Service. Your parcel will be delivered Monday - Friday between 7am - 6pm, they will send you an e-mail and text (please provide mobile phone number) with a one hour slot to be delivered.

DHL will attempt to deliver your parcel but if no one is available to receive, it may be left in a secure location, with a neighbour or delivered to a local pick up point to you. You can also opt for any of these services by tracking online and providing further delivery options. 

Mexgrocer does not accept any delivery instructions at the point of ordering by the customer in checkout as this does not get passed over to the courier. The customer is required to respond to DHL and provide further delivery instructions directly from the notifications received and/or online tracking.

*Please note that next working day delivery may be subject to delays in busy periods due to demand and may not be guaranteed. 

What if I'm not at home?

Need to provide delivery instructions? Please ensure you respond to any notificion from the courier where you will be able to provide further delivery instructions, such as leave in a secure location at your house i.e. Porch, shed, neighbour, recycling box, leave with a nominated neighbour or collect from a local pick up point to you. Ideally give a shipping address where someone will be in all day to receive the parcel, like a work address. 

We will email a confirmation that it has been despatched and give you the consignment number (tracking) with instructions on how to track your parcel online. If you haven't received your parcel within 2 working days after this date please let us know by email to

When do we deliver?

We despatch same day on all orders received before 2pm Monday - Friday.* 
*Please note we are closed during Bank Holidays*

Our Delivery Charges**

Next day delivery (1 working day) 

Up to 2kg = £3.90
2kg to 5kg = £4.90
5kg plus = £6.49

Saturday Delivery 

Up to 30kg = £17.08
Every 5kg after  = £1.30

Non-Mainland UK (Scottish Highlands, Northern Ireland)

Up to 48 Hours Delivery = £14
Orders Over £35 = £7

Scottish Highlands and Northern Ireland delivery discount rate offer on order that ex. VAT and is up to 48 hours delivery (Northern Ireland and Isles).

**All delivery charges shown including free delivery exclude wholesale/account customers. Please speak to our sales team to obtain wholesale delivery rates. 

European Delivery

To order Mexgrocer products to anywhere in the EU, visit:
For orders to Spain, visit: